Shipping and Postage.

We offer FREE worldwide shipping on all orders $500 and over!

For orders under $500, our shipping costs are as follows.


Australia

(includes tracking number and insurance)
Delivery method: DHL Express
Approx delivery time: 1-5 Working Days
Cost: AU$30

New Zealand

(includes tracking number and insurance)
Delivery method: Courier Post
Approx delivery time: 1-3 Working Days
Cost: AU$15

Asia Pacific

(includes tracking number and insurance)
Delivery method: DHL Express
Approx delivery time: 3-10 Working Days
Cost: AU$80

United Kingdom

(includes tracking number and insurance)
Delivery method: International Air
Approx delivery time: 7-10 Working Days
Cost: AU$50

USA

(includes tracking number and insurance)
Delivery method: DHL Express
Approx delivery time: 3-10 Working Days
Cost: AU$50

Europe

(includes tracking number and insurance)
Delivery method: DHL Express
Approx delivery time: 3-10 Working Days
Cost: AU$50

Rest of World

(includes tracking number and insurance)
Delivery method: DHL Express
Approx delivery time: 3-10 Working Days
Cost: AU$50

Willa & Mae will process your order as soon as possible within standard business hours. Please note that stated delivery time is estimated for within business hours, and does not include any time for processing your order. We will email you a confirmation once your order has been shipped, including a tracking number for international orders.

Please supply us with a physical address, where someone will be present to sign for your item between the delivery hours of 9am – 5pm weekdays. We cannot deliver to a PO Box.

We take no responsibility for charges and delays incurred at the receiver’s end as this can vary depending on the rules of customs in each country. Depending on the destination you may have to pay additional taxes or import duties. Willa & Mae is not responsible for any additional taxes or duties incurred by your country.