Eligibility to Purchase

The purchase of products from willaandmae.com is limited only to parties who can enter into and form contracts in accordance with New Zealand law. Customers must provide their real name, phone number, e-mail address, and other requested information. When providing payment details, customer must warrant that the payment details provided are theirs and are both valid and correct. Purchases made are for personal use only and must not be resold or used for commercial benefit. Willaandmae.com reserves the right to decline multiple quantities to one customer or address. Willa & Mae is a New Zealand owned company.


All sizes are based on standard New Zealand sizing. Some sizing may vary between styles; however we do attempt to ensure they are as consistent as possible. We have made every effort to display the colours of our products as accurately as possible on the website. However, the actual colours you see will depend on the computer they are being viewed on.

We try to ensure all details, descriptions, and product prices appearing on our website are correct at the time of website entry. We reserve the right to refuse orders where product information has been incorrectly published or altered, including prices and promotions.

Out of Stocks

If an item is purchased from willaandmae.com that is not available at the time of dispatch we will refund the purchase immediately. All orders are subject to availability. Items in your shopping basket are not on hold and may be purchased by other customers.


All prices are in Australian dollars (AUD) unless otherwise specified.


Payment can be made by Visa, MasterCard and Bankcard as well as PayPal. Payment will be cleared from your account upon receipt of your order. The credit card you are using must be yours. All credit card/debit holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment method refuses to authorise the payment, willaandmae.com will not be held responsible for any non-delivery. We take every precaution to make our site as secure as possible. SSL is used to encrypt and protect the data you send us over the internet to ensure that your details are safe. We do not hold any payment details on record.

The name ‘Willa & Mae’ will appear on your cardholder statement.

International Purchases

For international purchases the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

When converting to another currency, or when an item is charged to a credit card, a price variation may occur due to fluctuating exchange rates and credit card company charges.

Once an order is sent, Willa & Mae take no responsibility for charges, taxes or duties incurred at the receiver’s end as this can vary depending on the rules of customs in each country.

All prices displayed on willaandmae.com are at discretion. Pricing may change without notice and differ between national and international markets.


Willa & Mae Ltd will not sell any customer information to any third parties and will keep all information private.